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CES 2011: Social TV

CES 2011
CES 2011

Friday’s day-long panel discussion track continued with the Social Television – The Merger of Content, Social Interaction and the Video Platforms panel. The panel was moderated by Richard Sussman (VP of Digital Entertainment, The Nielsen Company) and included
Michael Kernan (Chief Executive Officer, NuMedia Studios), Greg March (Director of Digital Media, Weiden + Kennedy), Raviv Moore (VP Business Development, Eyecon Technologies), Marty Roberts (Vice President of Sales and Marketing, ThePlatform), Christy Tanner (General Manager, TVGuide.com), Matt Wasserlauf (CEO, BBE), and Gayle Weiswasser (VP, Social Media Communications, Discovery Communications) as panelists.

We’re seeing the formation of telecommunities with viewers chatting while watching and even seeing some networks work it into their broadcast with Fox’s Fringe as a prime example. One in ten watched the 2010 Oscars while on the internet, but there are issues if you have to pause to take care of the kids and then jump to live to get caught up with the group instead of watching linearly.

Discovery saw 14,000 users for a live chat during an east coast airing and 5,000 during a west coast airing of Captain Phil’s farewell from Deadliest Catch. Along with the viewer participation, they saw 135,000 page views and 15,000 comments during the live chats while the live broadcast of the episode on July 13th, 2010 garnered 8.5 million viewers and was the #1 show on cable that night for men & women aged 25-54. In terms of the differential between east & west Coast, they felt that many west coasters tuned in to the east coast broadcast.

In October 2010 Discovery added GetGlue stickers and saw 1,400 get the MythBusters premiere sticker with a potential social media reach of 1 million users. If viewers continued to view the live episodes on Wednesday, they were able to unlock additional stickers. In under three months of check-ins, there were 38,000 for MythBusters 12,000 for Sarah Palin and 10,000 for Storm Chasers. Discovery Super Fans get a discount code to use at the Discovery Store online by checking into a show five or more times. They’ve also added the check-in widget to select fan sites to help spread the word about the program.

Eyecon provides software to allow consumers to discover media more efficiently. thePlatform is a video management system that allows publishers to take their content to different destinations. They can work with content providers and video sites to build in ads to roll on embeded clips as well as ensure specific hashtags appear when something is retweeted.

NuMedia Studios partners with advertisers and talent to create content for web and TV. Recently they launched AssCastles.com with FunnyOrDie.com and sold the show to VH1 as a smart comedy tv show. It had 57,000 views and 2,000 comments in four days after launch.

Specific Media acquired BBE to bring together display and video. Their video is targetable and more than 10 billion US impressions and 1.9 billion video streams monthly. Mom Life was a 2010 Webby winner with 52 million unique users for season one & two, 100 million web streams with the twenty five episodes integrating 40+ brands.

TV Guide focuses on original content, linear TV listings grid, and full episodes from networks, cablers and web outfits. They have 23 million unique users, iPad/iPhone/Android apps, 300,000 fans of their pages (tv shows, movies, celebs), syndicate to mobile/YahooTV/OMG, and launched check-ins for tv shows on their site in October under the moniker of “I’ll Watch”. They’ve noticed that their top twenty checkin shows don’t match the top shows according to Nielsen or fan page counts. The Glee Christmas episode was #1, but #7 was It’s A Wonderful Life and Sons of Anarchy was in the top twenty.

In general in social TV and online video the advertisers set the KPIs while on TV its GRP. Any way to record fans is beneficial (eg., unlocking special content). Vindico provides an ad serving system that can help with this. Measurement online as a whole is a disaster, meanwhile TV has a digestible metric in GRP. Online doesn’t have a common vocabulary for metrics. Across both platforms (TV & online) we need to measure live, DVR, on demand & online to get a true idea of ratings. Comcast wants to allow subscribers to watch their on demand library online and then take the ability to watch to mobile devices as well.

Many thanks to NBCU for the opportunity to be here in Vegas, I hope to keep posting this weekend with additional company & product reviews as well as panel session updates.

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